A Btrieve status 161 error means the maximum number of user count licenses has been reached, and you are attempting to open another session when you are at the limit of your user count license. Run the Btrieve License Administrator to check your license status. If you are at the limit, either close a session or upgrade your user count.

You can also get this status code if the client on your workstation cannot communicate with the Btrieve, Pervasive, or Actian database engine running on your server. This can happen if your server goes offline. In that case, reboot your server and all the workstations before attempting to log into Certiflex again.

It is also possible to get a Btrieve status 161 error if your firewall (e.g. Windows Defender) or Anti-virus interferes with communication between your workstation’s client and the database server engine. To check if this is the case, temporarily disable both of them. If you can log into Certfilex with both of them disabled, enable them one at a time to determine which one is the culprit, and then set the necessary permissions. If you are using Windows Defender, go to Control Panel > System Security > Windows Defender Firewall > Allowed Apps and add your Btrieve engine to the list.

If you continue to get a Status 161 error after doing the above, Contact Technical Services at (800) 237-8435 for assistance.