Q:  How do I delete an invoice in Accounts Receivable since there is no ‘delete’ option?

A:  To delete an invoice in Accounts Receivable, you must create a credit memo and then remove the off-setting transactions. To create the credit memo, go to >Transactions>Record Invoices, select the customer, and click on Credit Invoice. Select the invoice you wish to credit, click >Save and the credit memo will automatically be created. Note: You may remove offsetting transactions automatically by selecting the option Auto remove offsetting.

To remove off-setting transactions manually, go to >Transactions>Open Item Maintenance, select the customer. Then click >Start> Remove, select the original invoice, and credit memo and click >Ok.

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