Q: A vendor is claiming I never paid an invoice from 6 months ago, but I specifically remember entering it into my accounts payable system. Since it is not showing up in that vendor’s history, I might have entered it to the wrong vendor and miss-filed the paperwork. Since I cannot seem to find it on my aged payables, how can I find out what happened without searching through all my paper files?
A: Skip the file cabinet treasure hunt and use the convenient EZ-Finder utility built right into your CertiflexDimension Ultra Accounts Payable. Simply access the review vendor window and click on the EZ-Finder icon. From the EZ-Finder window, set the >Where to “History” and then enter your missing invoice number in the >When Contains and click >Find it. The system will quickly scan all your history, looking for any matching items that contain your missing invoice number. If you do not see any likely suspects in the probable match list or found no matches, you may try entering the invoice’s dollar amount in the >When Contains and click >Find It.
EZ-Finder is truly a great alternative to flipping through pages and pages of reports and file folders.
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