Q:  Our ledger is out of balance. How can we determine what transaction is creating the problem?

A:  To locate the out-of-balance transaction, review reports such as General Journal and Check Register. Look for the transaction matching the amount your General Ledger is showing as a discrepancy.

You can also print a Detailed General Ledger (non-date range) which includes additional checking for account balances. If an individual account’s beginning period balance plus all of the account’s detail does not match the account’s ending balance, the Detailed General Ledger will print ‘xx’ beside the account’s ending balance.

You can print reports in ‘PDF’ format to create a searchable document. Searching a PDF document saves time.